Case i4hi

Nick van Hussen, Investor and entrepreneur

“Every time I call Virtual Vaults they pick up straight away.”

Nick addresses that he highly values the responsiveness of a data room provider during an M&A process, “You do not want to have systems down for ten hours while you wait for the helpdesk to respond, you want to continue working on your deal.”

According to Nick himself, he can be quite old-fashioned. For example, he prefers to pick up the phone rather than sending an email. That is one of the things he likes about Virtual Vaults. “Every time I called, there was a specialist who gave me immediate assurance that he or she can fix it,” says Nick.

“I do not have to think about it, that suits me just fine.”

Nick once set up an Internet company, thus knows like nobody else how an interface should look like and how it should not look like. Nick believes a data room should be first and foremost easy and clear. Nick says, “It is work and it is serious. You do not want to be distracted by 'too' fancy features."