Virtual Vaults corporate website Cookie Policy

 

What is a Cookie?

We use cookies on this website (www.virtualvaults.com). We do so in order to be able to offer visitors an optimal experience. In addition, we use cookies to analyse how we can further improve the website.  A cookie is a small file that is sent along with the pages of this website and that is stored by your browser on the hard disk of your computer. The information that is stored in the cookie can be sent back to our servers upon your next visit.

The cookies installed by www.virtualvaults.com are not in any way connected to our data room platform https://secure.virtualvaults.com.

 

Permanent cookies

Using a permanent cookie, we can recognise you the next time you visit our website. This makes it possible to adjust the website to meet your preferences. Once you have given permission to install a cookie, we can remember that such is the case using a cookie. This means you will not have repeat your preferences time and again, which saves time and makes the website more convenient to use. You can remove permanent cookies through  the settings of your browser.

 

Session cookies

Using a session cookie, we can see which parts of the website you viewed during a visit. This allows us to adapt our service as much as possible to the surfing behaviour of our visitors and to increase the user-friendliness of the website during a session. These cookies are automatically deleted when you shut down your web browser.

 

The following cookies may possibly be installed when you use our website

 

PreferredLanguage

Virtual Vaults

Is used to remember the preferred language of the visitor.

_gat_UA-79728940-2

Google Tag Manager

This cookie enables our Google Tag Manager to safely and adequately load other scripts and codes on to our website.

_ga

Google Universal Analytics

Google Analytics cookie, used to distinguish users

_gat

Google Universal Analytics

Google Analytics cookie, used to throttle request rate

_gali

Google Universal Analytics

Deze cookie houdt bij op welke links er door een bezoeker wordt geklikt.

3rdparty

Livechat

Checks if the browser’s settings will allow to work on not yet visited pages

SERVERID_L

Livechat

haproxy – LiveChat’s load balancer

__lc.visitor_id

Livechat

Unique visitor’s ID

__livechat

Livechat

Remembers the info of the visitor entering your website

__livechat_lastvisit

Livechat

Checks visitor’s last visit

common_iwcs_0

Livechat

Synchronises the communication between opened chat tabs

incap_ses_

Livechat

LiveChat’s DDoS protection

lc_window_state

Livechat

Checks the chat window state (minimized/maximized)

main_window_timestamp

Livechat

Synchronises the communication between opened chat tabs

main_window_timestamp_0

Livechat

Synchronises the communication between opened chat tabs

message_text

Livechat

If you are writing a message and you refresh the page, this text will be remembered.

notification[predicted_agent]

Livechat

Assign the visitor to the specific agent

recent_window

Livechat

Informs about the last page that the visitor was on

autoinvite_callback

Livechat

Checks if a visitor gets the invitation

_hjClosedSurveyInvites

Hotjar

This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown.

_hjDonePolls

Hotjar

This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.

_hjMinimizedPolls

Hotjar

This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.

_hjDoneTestersWidgets

Hotjar

This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.

_hjMinimizedTestersWidgets

Hotjar

This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.

_hjDoneSurveys

Hotjar

This cookie is set once a visitor completes a survey. It is used to only load the survey content if the visitor hasn't completed the survey yet.

_hjIncludedInSample

Hotjar

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

   

 

List of external suppliers of cookies and the purpose of these

 

Google Analytics

As part of the "Analytics”-service, a cookie by the American company Google is installed via our website. We use this service to keep an account of and to receive reports on how visitors use the website. Google can supply this information to third parties if Google is required by law to do so, or insofar as third parties process this information on behalf of Google. We have no influence on this.

 

The information that Google collects is anonymised as much as possible. We have requested that Google mask your IP-address.

 

You can install an opt-out for Google Analytics here

Livechat

Livechat is a service that we use to offer live chat options with our support employees. Livechat installs cookies to ensure the adequate functioning of the application/script.

Hotjar

 

We use Hotjar for real-time monitoring and analysing of behaviour on our website. You can install an opt-out for Hotjar here.

   

 

Activating and deactivating cookies and how to delete them

You will find more information on the activation and deactivation of cookies in the instructions and/or using the Help-function of your browser. See also:

Google Chrome

Mozilla Firefox

Internet Explorer

Apple Safari

 

Right of inspection and correction or removal of your personal details

You can contact us at any time for questions regarding our cookie policy or questions regarding the inspection of and changes to (or removal of) your personal details. We may ask that you adequately identify yourself in this respect in order to prevent misuse. Regarding the inspection of personal details that are linked to a cookie, you are required to send along a copy of the cookie concerned. You can find this in the settings of your browser.

 

Learn more about cookies?

More information on cookies can be found on the following websites:


Cookierecht.nl (NL)
Consumentenbond: “What are cookies?” (NL)
Consumentenbond: “What are the purposes of cookies?” (NL)
Consumentenbond: “Cookies Discard” (NL)
Consumentenbond: “Deactivating cookies” (NL)
Your Online Choices: “A guide to online behavioural advertising” (EN)

This website (www.virtualvaults.com) uses cookies and similar technologies for functional and analytical purposes. These are not linked to the Virtual Vaults data room platform. By closing this message, or by continuing to use this website, you agree to our Cookie Policy.